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	<title>Comments on: Extortion via Sender Score Certified</title>
	<atom:link href="http://www.brianmcquay.com/extortion-via-sender-score-certified/89/feed" rel="self" type="application/rss+xml" />
	<link>http://www.brianmcquay.com/extortion-via-sender-score-certified/89</link>
	<description>My Ruby on Rails experience, web development tips including SEO, and contributions to open source projects</description>
	<lastBuildDate>Fri, 16 Jul 2010 10:52:02 +0000</lastBuildDate>
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		<title>By: admin</title>
		<link>http://www.brianmcquay.com/extortion-via-sender-score-certified/89/comment-page-1#comment-2486</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Wed, 07 Apr 2010 21:26:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.brianmcquay.com/extortion-via-sender-score-certified/89#comment-2486</guid>
		<description>It has been some time since I&#039;ve dealt with this but if you&#039;re client&#039;s aren&#039;t already blacklisted and emails are getting through fine then there&#039;s no need to do the Microsoft Sender Score nonsense. If you&#039;re flagged then there really is no way around it. Its the only way to get your emails sent without being flagged as spam other than pay them. It was extortion then and its extortion now. I don&#039;t think Yahoo was using Sender Score when I originally did this so I can&#039;t say. As for emails not being flagged as spam, they went through fine as soon as we paid them and everything was setup. I did like the interface they had showing the numbers of people who marked our emails as spam. We were emailing people who opted into our mailings after purchasing something from us. To have to pay money to send emails to those people is clearly immoral and probably illegal (extortion/monopoly) if you had the resources to fight it that far of course. In the end, if you&#039;re blacklisted by Microsoft and your business relies on sending emails to your clients who use the same blacklist then the only way around it is to pay up. No wonder they can&#039;t seem to figure out how to succeed online.</description>
		<content:encoded><![CDATA[<p>It has been some time since I&#8217;ve dealt with this but if you&#8217;re client&#8217;s aren&#8217;t already blacklisted and emails are getting through fine then there&#8217;s no need to do the Microsoft Sender Score nonsense. If you&#8217;re flagged then there really is no way around it. Its the only way to get your emails sent without being flagged as spam other than pay them. It was extortion then and its extortion now. I don&#8217;t think Yahoo was using Sender Score when I originally did this so I can&#8217;t say. As for emails not being flagged as spam, they went through fine as soon as we paid them and everything was setup. I did like the interface they had showing the numbers of people who marked our emails as spam. We were emailing people who opted into our mailings after purchasing something from us. To have to pay money to send emails to those people is clearly immoral and probably illegal (extortion/monopoly) if you had the resources to fight it that far of course. In the end, if you&#8217;re blacklisted by Microsoft and your business relies on sending emails to your clients who use the same blacklist then the only way around it is to pay up. No wonder they can&#8217;t seem to figure out how to succeed online.</p>
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	<item>
		<title>By: Houston NightClubs</title>
		<link>http://www.brianmcquay.com/extortion-via-sender-score-certified/89/comment-page-1#comment-2483</link>
		<dc:creator>Houston NightClubs</dc:creator>
		<pubDate>Wed, 07 Apr 2010 12:37:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.brianmcquay.com/extortion-via-sender-score-certified/89#comment-2483</guid>
		<description>I have been searching for reviews on Sender Score, and if it actually makes a difference.  It would seem they have dedicated a lot of resources to ensuring there is nothing in the way of negative reviews on the web, as your blog was the closest thing I could find.

Other than the process of joining senderscore.  Did you notice any difference in your open rates?  Especially Yahoo?  If you can&#039;t post your true thoughts here, feel free to email me directly.  I have quite a few clients that are considering senderscore.  But so far everything we have found online, is nothing more than bought and paid reviews.</description>
		<content:encoded><![CDATA[<p>I have been searching for reviews on Sender Score, and if it actually makes a difference.  It would seem they have dedicated a lot of resources to ensuring there is nothing in the way of negative reviews on the web, as your blog was the closest thing I could find.</p>
<p>Other than the process of joining senderscore.  Did you notice any difference in your open rates?  Especially Yahoo?  If you can&#8217;t post your true thoughts here, feel free to email me directly.  I have quite a few clients that are considering senderscore.  But so far everything we have found online, is nothing more than bought and paid reviews.</p>
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	<item>
		<title>By: admin</title>
		<link>http://www.brianmcquay.com/extortion-via-sender-score-certified/89/comment-page-1#comment-683</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Thu, 31 May 2007 19:53:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.brianmcquay.com/extortion-via-sender-score-certified/89#comment-683</guid>
		<description>I&#039;m glad they sent this email to me. The process left a bad taste in my mouth. I feel like the email gave it a more personal touch and clarified a few things for me.</description>
		<content:encoded><![CDATA[<p>I&#8217;m glad they sent this email to me. The process left a bad taste in my mouth. I feel like the email gave it a more personal touch and clarified a few things for me.</p>
]]></content:encoded>
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	<item>
		<title>By: admin</title>
		<link>http://www.brianmcquay.com/extortion-via-sender-score-certified/89/comment-page-1#comment-682</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Thu, 31 May 2007 19:52:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.brianmcquay.com/extortion-via-sender-score-certified/89#comment-682</guid>
		<description>I got an email from Sender Certified addressing my concerns. Here is what they had to say:
=====================================
Brian,

I caught your blog post this morning regarding your Sender Score
Certified application and experience:

http://www.brianmcquay.com/extortion-via-sender-score-certified/89

I wanted to follow up with you to ensure we acknowledge your thoughts
and concerns about your experience.  

Based on some points in your post, I wanted to clarify a few things.
Microsoft does choose to use our whitelist as a factor for delivery into
their network.  Microsoft does not receive any money from Return Path or
Sender Score Certified with regard to referrals, or SSC license or
application fees.  Our whitelist is publicly available in DNS to anyone,
free of charge.  In fact many other receivers and filtering companies
like Spam Assassin reference the list as well.  

Reviewing your application and evaluation, I do not see that any major
issues arose during our review.  It appears that the amount of time it
took to perform your evaluation was probably most concerning to you.  We
have found that our program is getting more popular and our ability to
respond to applications quickly has been a growing challenge for us.
Additionally, since Microsoft does choose to use the list as part of
their system, they do make referrals to us of senders having trouble
with deliverability into their system.  We have been working with their
support teams to better manage these referrals to ensure timely
processing.

There are many organizations relying on our whitelist for delivery into
their networks (and again, none of them pay us or receive any funds from
us) and we take our application reviews very seriously.  We work from
our application queue in a &quot;first in, first out&quot; manner.  At the time of
your application, there was a sizable number of applications ahead of
yours.  We recognize this pipeline issue on our side and are in the
process of hiring additional member services representatives to ensure
that we can handle applications in a more consistent and timely fashion.


I am very sorry for the delay in picking up and processing your
application - it seems at a minimum some additional communication from
our representatives would have been helpful.  I will address that with
our team.

Again, I appreciate your feedback - we are very open to hearing about
our customer experiences and how we can improve.  Please feel free to
communicate directly with me on concerns you have.</description>
		<content:encoded><![CDATA[<p>I got an email from Sender Certified addressing my concerns. Here is what they had to say:<br />
=====================================<br />
Brian,</p>
<p>I caught your blog post this morning regarding your Sender Score<br />
Certified application and experience:</p>
<p><a href="http://www.brianmcquay.com/extortion-via-sender-score-certified/89" rel="nofollow">http://www.brianmcquay.com/extortion-via-sender-score-certified/89</a></p>
<p>I wanted to follow up with you to ensure we acknowledge your thoughts<br />
and concerns about your experience.  </p>
<p>Based on some points in your post, I wanted to clarify a few things.<br />
Microsoft does choose to use our whitelist as a factor for delivery into<br />
their network.  Microsoft does not receive any money from Return Path or<br />
Sender Score Certified with regard to referrals, or SSC license or<br />
application fees.  Our whitelist is publicly available in DNS to anyone,<br />
free of charge.  In fact many other receivers and filtering companies<br />
like Spam Assassin reference the list as well.  </p>
<p>Reviewing your application and evaluation, I do not see that any major<br />
issues arose during our review.  It appears that the amount of time it<br />
took to perform your evaluation was probably most concerning to you.  We<br />
have found that our program is getting more popular and our ability to<br />
respond to applications quickly has been a growing challenge for us.<br />
Additionally, since Microsoft does choose to use the list as part of<br />
their system, they do make referrals to us of senders having trouble<br />
with deliverability into their system.  We have been working with their<br />
support teams to better manage these referrals to ensure timely<br />
processing.</p>
<p>There are many organizations relying on our whitelist for delivery into<br />
their networks (and again, none of them pay us or receive any funds from<br />
us) and we take our application reviews very seriously.  We work from<br />
our application queue in a &#8220;first in, first out&#8221; manner.  At the time of<br />
your application, there was a sizable number of applications ahead of<br />
yours.  We recognize this pipeline issue on our side and are in the<br />
process of hiring additional member services representatives to ensure<br />
that we can handle applications in a more consistent and timely fashion.</p>
<p>I am very sorry for the delay in picking up and processing your<br />
application &#8211; it seems at a minimum some additional communication from<br />
our representatives would have been helpful.  I will address that with<br />
our team.</p>
<p>Again, I appreciate your feedback &#8211; we are very open to hearing about<br />
our customer experiences and how we can improve.  Please feel free to<br />
communicate directly with me on concerns you have.</p>
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